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Original Article
Parental satisfaction with pediatric emergency care: a nationwide, cross-sectional survey in Korea
Hye Young Jang, Young Ho Kwak, Ju Ok Park, Do Kyun Kim, Jin Hee Lee
Clin Exp Pediatr. 2015;58(12):466-471.   Published online December 22, 2015
Purpose

This study attempted to examine parental satisfaction with pediatric emergency care (PEC) in Korea and investigate the features influencing overall satisfaction.

Methods

A nationwide, cross-sectional survey was conducted among parents who had taken their children to an Emergency Department (ED) in the three years prior to the study. A 21-item, structured questionnaire was administered to the parents through a web-based system. Participants'...

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